What arrives and what is due.
The table shows every country we deliver to. In Switzerland and Liechtenstein, Swiss Post brings your parcel. To the EU, FedEx delivers with duties paid.
| Country | Shipped from | Postage | Free from | Duties and VAT | Delivery time |
|---|---|---|---|---|---|
| Switzerland, Liechtenstein | Switzerland Swiss Post |
CHF 7.50 | CHF 120 | VAT included, duty free. The price at checkout is all you pay. | We deliver after we open. |
Germany, Austria and 25 moreGermany, Austria, France, Italy, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden |
Switzerland FedEx |
CHF 15.00 | CHF 120 | At checkout | We deliver after we open. |
| Japan | Orders from Japan go through baqless.jp. | ||||
| All other countries | Japan, by Kimura Shoten |
Swiss Post and FedEx
In Switzerland and Liechtenstein, Swiss Post brings your parcel. To the EU, FedEx delivers it.
DDP: duties and VAT at checkout
DDP means FedEx brings your parcel to your door with duties paid. You pay duties and import VAT at checkout. Nothing to pay at the door.
Something not right with your pair?
Use the form with photos or a video and a few words on what happened. We check every message. If the pair is faulty, you get a voucher for the full amount including shipping. You do not need to send anything back.
Returns and withdrawal
In the EU, Iceland, Liechtenstein, Norway and the United Kingdom you have 14 days to withdraw, without giving a reason. In Switzerland and all other countries we take back unworn pairs with an intact seal within 14 days, voluntarily.
All other countries
We deliver from Japan, through Kimura Shoten. Orders from Japan go through baqless.jp.